Self Repair Service
Our Self Repair Service provides you with access to genuine Sony parts, tools, and instructions to help you perform part replacements by yourself on your Sony products, for a prolonged product life.
Select a category
Headphones
Digital Cameras
Headphones
Headphone Earpads
WH-CH510 Earpads (various colors)
- Sold as a duo of earpad units: 1 for the right earpad and 1 for the left earpad.
- The part in the picture is for the white model.
WH-CH710N Earpads (various colors)
- Sold as a duo of earpad units: 1 for the right earpad and 1 for the left earpad.
- The part in the picture is for the black model.
WH-XB700 Earpads (various colors)
- Sold as a duo of earpad units: 1 for the right earpad and 1 for the left earpad.
- The part in the picture is for the black model.
WH-XB910N Earpads (various colors) and Disassembling Tool
- Sold as a duo of earpad units: 1 for the right earpad and 1 for the left earpad.
- Note: You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model.
- The part in the picture is for the blue model.
WH-1000XM4 Earpads (various colors) and Disassembling Tool
- Sold as a duo of earpad units: 1 for the right earpad and 1 for the left earpad.
- Note: You can purchase the Earpad Replacements and the Disassembling Tool separately, however please note that the Disassembling Tool is recommended for Earpad replacement for this Headphones model.
- The part in the picture is for the black model.
Note: Earpads for the White (limited color) model are not available at this time.
Disassembling Tool
- The Disassembling Tool is made of SORPLAS, an environmentally friendly material. For instructions on how to use it, please see "Replacement Instructions" for the parts listed above.
Headphone Charging cases
LinkBuds (WF-L900) Charging case (various colors)
- The part in the picture is for the grey model.
LinkBuds S (WF-LS900N) Charging case (various colors)
- The part in the picture is for the white model.
WF-1000XM4 Charging case (various colors)
- The part in the picture is for the black model.
WF-1000XM5 Charging case (various colors)
- The part in the picture is for the platinum silver model.
Digital Cameras
Zoom and Focus Ring Rubber
Zoom Ring Rubber
- Applicable products: SEL1635GM
- Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.
Zoom Ring Rubber
- Applicable products: SEL2470GM
- Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.
Zoom Ring Rubber
- Applicable products: SEL2470GM2
- Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.
Zoom Ring Rubber
- Applicable products: SEL70200GM
- Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.
Zoom Ring Rubber
- Applicable products: SEL70200GM2
- Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.
Focus Ring Rubber
- Applicable products: SEL1635GM
- Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.
Focus Ring Rubber
- Applicable products: SEL2470GM
- Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.
Focus Ring Rubber
- Applicable products: SEL2470GM2
- Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.
Focus Ring Rubber
- Applicable products: SEL70200GM
- Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.
Focus Ring Rubber
- Applicable products: SEL70200GM2
- Note: We recommend using the separately sold "Disassembling Tool" for this part replacement.
Disassembling Tool
- The Disassembling Tool is made of SORPLAS, an environmentally friendly material. For instructions on how to use it, please see "Replacement Instructions" for the parts listed above.
Shoulder Strap Hooks
- Applicable products: ILCE-7C / ILCE-7M3 / ILCE-7RM3 / ILCE-7RM3A / ILCE-7RM4 / ILCE-7RM4A / ILCE-9 / ILCE-9M2
- Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.
- Applicable products: ILCE-7M4 / ILCE-7M4K / ILCE-7RM5 / ILCE-7SM3 / ILCE-1
- Note: You can purchase the Eyelet triangle (metal) and the Eyelet triangle holder (plastic) separately.
Battery Door Cover
- Applicable products: ILCE-1 / ILCE-9M2 / ILCE-7SM3 / ILCE-7RM4 / ILME-FX3
- The image shows the battery cover of the ILCE-9M2.
- Applicable products: ILCE-7M3 / ILCE-7M3K / ILCE-7RM3 / ILCE-9
- The image shows the battery cover of the ILCE-9.
- Applicable products: ILCE-7M4 / ILCE-7RM5
- The image shows the battery cover of the ILCE-7M4.
Tripod Base
- Applicable products: SEL70200GM / SEL70200GM2 / SEL100400GM
Warranty Information
For information on Sony warranties
Spare Parts Distributor
Contact our Spare Parts Distributor
Contact support
Contact our Support team
Wall Mounting and Installation Partner
Contact our Wall Mounting and Installation Partner
Support by Sony (Mobile App)
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